Happy Temps are Quality Temps

Temp Satisfaction Survey

We ran a Survey with our Temps to get feedback about their experience with Three Q TEMPS. We want to know what our Temps like about Three Q, what we can improve and if we’re doing a good job. Three Q TEMPS has always had Quality at its focus and one of the main ways we identify where we can improve is through receiving feedback and making innovations and adaptations. 20 years of which brought us to where we are today – Providing The Gold Standard in Temping.

With feedback being an essential part of company growth, we want to formally check in with our Temps and ask them how we can improve as well as let us know what we’re doing right. We put people first because people make the business. And without our Temps, the Gold Standard in Temping wouldn’t be possible.

We believe that happy Temps are hard working Temps. Being good to our Team is not just a nice thing to do, we think its important for our business.

In the Infographic below, you can see some of the findings from our Survey:

Spare An Hour Campaign for Inner City Helping Homeless

Spare An Hour is an annual CSR fundraising campaign where a charity or organisation is democratically elected by our office and temp staff. Our team nominated several charities and put it to a vote where our Temps could choose the recipient organisation of our 7th Annual Spare An Hour Campaign. Among the nominated charities were: Dublin SamaritansInner City Helping Homeless and Our Lady’s Children’s Hospital, Crumlin.  

Our team could then volunteer to opt in and donate an hour of their pay to ICHH. Three Q would then match each team member’s donation doubling the total amount raised.

This year Inner City Helping Homeless was nominated and chosen because of the compassion they show to the homeless. ICHH is an organisation that helps homeless people on the streets of Dublin every single night of the week. They’re not government funded which means all of its funding comes from charity partnerships and fundraisers. With our office, based in Dublin City Centre, we see first-hand the need for organisations like Inner City Helping Homeless.

We are humbled by and proud of the generosity shown by our Three Q Team. Some of our office staff & Temps were so moved by this cause and the need for support for the homeless, they donated multiple hours to the Spare An Hour Campaign.

On November 14th, our donations were deducted from our payslips and our team proceeded to calculate the total amount raised by our temps and office staff.

And the amount raised was..


We are thrilled with this figure and it means after Three Q matched it, the total amount donated to Inner City Helping Homeless is:


We invited some of our Temps into our office to present the cheque to Gerry & Geraldine from Inner City Helping Homeless team in December and we can’t express how proud we are of our team for taking part. It was our 7th year running the Spare An Hour Campaign and our Temps still surprise us with their kindness.

Our Spare An Hour Campaign shows that small can be mighty when everyone comes together to give something.  We’d love to help other SMEs start their own Spare An Hour Campaign. If you’re interested in starting your own Spare An Hour Campaign in your organisation, reach out to Cora at cora@3qrecruitment.ie and she’ll send you over a framework on how to plan and implement the campaign that you can use to guide your own campaign. 

Keep updated with Three Q’s CSR campaigns and TEMPS news on our social media platforms:

How To Instil Resilience in a Team

Resilience is defined as the capacity to recover quickly from difficulties.

report late last year states that work-related stress experienced by employees in Ireland had doubled between 2010 and 2015. Not surprisingly, people in the health sector were more likely to report stress where as workers in the retail and construction sector reported lower levels of stress. Reducing workplace stressors where possible can help your employees. However, if you do work in a high-stress sector and your employees have to deal with stressors that are beyond your control, one of the ways you can support them is by helping them build resilience.

Can you build resilience in a team? It’s commonly understood as a trait that’s learned on an individual level. But it can be a trait of a team and culture. Two tactics in leadership that can improve your team’s resistance to stress in work:

How To Instil Resilience in a Team to Reduce Stress - Three Q TEMPS


Mayo Clinic states that social support Is key for stress management and in groups. Feedback can be given with encouragement and a spirit of support. Google CEO Sundar Pichai is said to embody an ally-to-all mentality.


A Bocconi University researcher, Nicola Bellé, ran an experiment on nurses assembling surgical kits—a tedious job with potentially life-altering consequences. Nurses who met the health care practitioners who were using the kits made 15% fewer errors and worked 64% longer than their peers. Simply seeing their own impact boosted the nurses’ resilience.

To increase employees’ stamina and coping skills, remind them how their work contributes to the larger purpose

These two tactics can help your team build resilience to stress which will lead to reduced absenteeism, decreased employee turn-over and an increase in productivity.

Celebrating 20 Years as a Temp Agency & The Gold Standard in Temping

Well, Three Q has now been in business for over 20 years (how time flies?). But a lot has changed since 1999, the year Three Q was founded. Last year we reflected on how much has changed since 1999. To get a blast from the past, see our blog post: What Life Was Like In 1999. Now, we’re in our 21st year of business and to celebrate 2 decades of Three Q, we want to show our appreciation for Our People that helped us get here. That’s our office staff, clients and temps past and present. Without you, Three Q PERMS & TEMPS couldn’t have delivered on its promise to be the Quality Temp and Recruitment Agency.

Three Q TEMPS 20 Years in Recruitment


A big thank you to everyone of our temp workers that worked for us over the last 20 years helping us provide a quality service with quality temps. Throughout our history, our temps have gone above and beyond for our clients and our Temp Consultants. Your commitment to quality work is essential for providing the Gold Standard in Temping.


We want to say thank you to every client we’ve ever had, without our clients’ trust in Three Q, we couldn’t have developed and improved our service year on year. Continuous innovations, investments and refinements over 20 years have lead to Three Q providing the Gold Standard in Temping and that wouldn’t have been possible without our clients support and partnership.

Office Team

A big thank you to every member of our office staff. Each person has played their part in Three Q’s story and made the company what it is today. From Suzanne and Charlotte who have worked with us for over 10 years to the people who spent less than a year with us, each team member is greatly appreciated for working in accordance with our commitment to a quality, reliable service. 

How Are We Celebrating Twenty Years?

Entering our 21st year in business, we’re going to show our gratitude to our clients and temps with monthly competitions and celebrating stories from Our People of Three Q. We also want to show off our incredible team of temps with a series of videos on individual temps showcasing their work, personality, impact on our CSR causes such as the Spare an Hour Campaign and their life outside of temping.

The Gold Standard in Temping

Over the past 20 years we’ve been striving to improve the quality of service every year with innovations and improvements which have been led by our clients’ needs. Today, we’re proud to say we provide the Gold Standard in Temping. Over the year, alongside praising our quality Temps, we’d like to toot our own horn a little and talk about what exactly makes up our innovative, quality service.

After 20 years, we feel it’s a good time to reflect and remember. We’d like to ask our clients, temps and office staff past & present to reflect with us. If you have a Three Q story, we’d love to hear it. Tell us about an experience or memory you’ve had with us by emailing Aaron at: sales@3qrecruitment.ie 

If you’re a temp worker, job seeker, member of our office staff or a client, thanks for putting your trust in Three Q and here’s to (hopefully) a few more decades.

Thank you,

The Three Q Team

Our Temps are the best on the market! (I am slightly biased) I firmly believe we have some of the best Temp staff around, not only are they all qualified for the tasks at hand but they bring another Q to the forefront in delivering a Quality service to patients in Hospitals all over Dublin. They are some of the most generous people too. Always contributing to charity and worthy causes, one of which is our Spare an Hour Campaign, where each staff member from our team is asked to spare an hr of their wages for a charity of the companies choice, this year it was Our Ladies Hospice in Harold’s Cross. We had our biggest collection to date raising over €5,000.

One of our Temp employee’s gets a special mention as she is always going above and beyond for the company and the client. Sharon recently won our Temp Worker of the month award due to her flexibility, reliability and her positive work ethic. She has impressed not only everyone at Three Q by helping us in numerous contracts, but also with our clients due to her ability and skill within her craft. Sharon is someone that you know you can rely on and who goes that extra mile and will never let you down. Sharon has been with Three Q for a number of years and loves her work, when she goes on a holiday or goes back home to visit friends and family we really miss having her and so do our clients, who will often pre-book her services before she has even stepped back into the country. This is a sign of a true gem of an employee and we really appreciate all her hard work over the years.

o learn more about our Temps’ charitable work during our 2018 Spare an Hour campaign, click here to read our blog which documents the entire Spare an Hour journey and our Temps participation throughout: Three Q Temps are the Heroes of Our Spare An Hour Campaign

To learn more about our Temp Services, go to our website here Working as a Temp.

Why should you start an Employee of the Month program? Maybe you have one but it’s fallen by the wayside. In this blog we will talk about the benefits of having one, and we will talk about our agency worker of the month award which is called Three Q’s Temp Worker of The Month award.

Three Q is the only Temp Agency with a monthly Agency Staff Award 

Three Q’s Temp Worker Of  The Month for our Agency Staff

At Three Q we reward those exceptional Temp Workers who stand out and deserve to be acknowledged due to their ongoing commitment to produce a quality service for our clients day-in day-out, because at the end of the day that’s what a professional strives to achieve. It’s not just our Temp Consultants who manage our Temps bookings every day who decide. We also listen to our clients’ feedback and our temp workers’ testimonials about each other when deciding who the Temp Worker of the Month will be. When we’ve finally made the hard decision of choosing just one Temp of The Month, we then show them off wherever we can! They are displayed in our monthly newsletter to our temp workers and our clients where we also write a short piece on their achievements that month and why they won the award. We also post about it on our social media profiles.

Benefits of a monthly award for employees and agency staff?

Implementing a monthly employee recognition program can have a powerful effect on your team. However, it should always be done with clear goals in mind, otherwise you risk spending a lot of time and money on a glorified popularity contest that will achieve little results and risk alienating some of your team members.

So, what are you looking to accomplish?

  • Better employee engagement
  • Increased productivity
  • Improved customer service ratings
  • Higher quality in your products or services
  • Improved employee retention

Employee of the Month and our Temp Worker of the Month awards clearly have their benefits and can be easily implemented but they are also useful for the simple means of empowering your team and praising their successes. We believe business is about more than just profit. We care about our team and see this award as a way to celebrate them and say thanks!

To learn more about our Temp Workers you can click here.

You can also read about our Temps involvement in our 2018 Spare an Hour Campaign for Our Lady’s Hospice here. 

Our 6th annual Spare an Hour campaign was our best yet. We donated €5600 for Our Lady’s Hospice and we must thank every one of our temp workers for generously donating hours of their pay to the cause! Between our temps and internal staff, we raised an incredible €1800. In previous years, Three Q has matched this donation but in 2018, we pledged to donate double the figure raised by our internal staff and temps. This effectively meant that for every hour worth of wages our temps donated, it would be worth three hours. In fact, Three Q donated a little over double making it €5600.

How the Recipient is Chosen

Every year the recipient of Three Q’s Spare an Hour Campaign is chosen democratically via a vote by our team. This year, Our Lady’s Hospice was selected while in previous years our team has voted in charities such as Aware, and Dublin Simon.

Temp Consultants

Temp consultants Costina and Charlotte were thrilled with the compassion and enthusiasm shown by our temp panel. They were excited to tell our team that 100% of our temps have opted in, that some temps were donating 2 hours, others were donating 4 and others donated even more! There’s a great energy in the office when we hear about how our temp workers have shown so much enthusiasm for the Spare an Hour campaign!

Temp Worker Draw for Participating in our Spare an Hour Campaign

Every temp worker who participated in our Spare an Hour Campaign for Our Lady’s Hospice were entered into a draw for a €100 One4All for voucher. Our HR Coordinator James and our Temp Consultants Costina and Christina conducted the draw and uploaded a video of it onto our social media pages. Congratulations to Barbara who was the lucky temp who won the prize!#

Presenting The Cheque with our Three Q Temps

A representative from Our Lady’s Hospice came to our office to receive the cheque for €5600. We also invited two of our temps, Bisi and Barbara, who had won the draw for the €100 voucher to deliver the cheque to Our Lady’s Hospice and they were happy to help us!

Listen to Suzanne, Three Q’s Operations Manager and Costina, our Temp Consultant praising our temp workers for their incredible generosity and how much they love running this campaign!

We at Three Q PERMS and TEMPS believe that we can make a big difference. If you want to learn more about the work we do in our community, you can go to our Corporate Social Responsibility page on our website here.

You’ll never stop marketing yourself. Even once you are in an assignment, you need to start thinking about your next role, starting with the organisation at which you are currently temping. Ask if there are:

  • Any other areas or departments where your skills might be needed.
  • Let your face be seen.
  • If you can see opportunities but don’t feel comfortable investigating, let your managers know and they will make enquiries for you.

Constant upskilling is another reality in the working life of a temp. I’m sure you’ve heard examples of people who’ve earned significantly more money as a contractor than in a similar permanent job. However to do this long-term you need to invest in your own learning and development.

Your Working Life will Never be Uniform

This is why temps are always ready for, and cope well with change. Most temporary assignments have a finish date, but it can be extended. Equally, it may be cut short. Sometimes plans change, on both sides, and successful temps understand this and act accordingly.

Of course as a temp you are also the quintessence of professional. For example, you respect the policies, procedures and culture of each organisation you enter, you hit the ground running, you never get involved in office politics or gossip and, you learn quickly. It’s standard to prepare appropriately before each new assignment. This element of a temp’s working life involves knowing who you need to report to, the tasks you’ll undertake and what the organisation’s culture is. You must walk in the door and contribute appropriately from the get go, which requires you to prepare before each assignment.

Needless to say, a temp’s personal life never crosses over into their working life in the way that it can for permanent employees. An example of this would be your mobile stays in your bag on silent and the organisation’s telephone or email is never used for personal communications.  A temp’s working life is also one in which expectations of your abilities and results are higher than those of your full-time counterparts. While most temps thrive on this, some find it daunting. After all, there’s nowhere to hide in a temp assignment and you’ll never become too comfortable.

To be Successful

You need to be the sort of person who thrives on constantly meeting new objectives. You’ll walk in the door on day one of a new assignment and after a short induction you’ll immediately start work on your new brief. No two are ever the same, just as no two organisations are ever the same.


A temp’s working life can provide the ultimate freedom – they can take time off between assignments when they choose to and they enjoy meeting new people and working in a broad range of organisations.

We have more information on our Temp Worker section of our website here.

We also have a blog on what it’s like to work as a Temp with Three Q you can read here.

Our Three Q Temps our fantastic every year when it comes to our Spare an Hour campaign. Check out our Blog showing the involvement our temp workers have on our Spare an Hour campaign! Read here: Three Q Temps are The Heroes of Our Spare An Hour Campaign

Working with Three Q TEMP Agency as a Temp, you can expect to be treated with dignity and respect. The quality of our service is built on the quality and professionalism of you our agency staff workers.

What we do differently:

  • Emergency on-call (available 7 days a week)
  • We undertake site visits to ensure you work in a good environment
  • You will get regular reviews and feedback
  • We will assist you to undertake Garda Vetting
  • You will be trained in statutory & role specific skills
  • We have a unique Temp of the Month and Temp of the Year Program to reward our Temps that go above and beyond
  • You will have a relationship with our Team based on support, transparent communication and cooperation
  • You will receive competitive pay
  • You will have the opportunity to make a difference as a part of a team in our community with our annual charity campaigns such as ‘Spare An Hour’


Temp Agency workers get access to a variety of experiences in different settings that widen their skill set and in some instances lead to full direct employment with the agencies client.

Three Q TEMPS are the faces of our Quality commitment and uphold the standards we believe in by being properly trained, dressed and capable of the tasks in the assignments given to them. We will ensure that the temps supplied meet the standards set by the client and that the temps who work with us are treated with the highest standard of care and respect.

Temping with Three Q gives workers a foot in the door within major organisations. If you are looking to break into competitive industries then a temporary role can act as a foot in the door or a try before you buy opportunity.


Temping is a fantastic opportunity to see different company cultures and allows you to see what you prefer as an employee – without any major contract commitments.

Learn new skills and implement them

On the job experience through temporary jobs is the best way to gain new skills for a new line of work. Temping allows you to enter a company and under the guidance of the client, further enhance your skill set.


Experience is what will draw employers to your CV. Temping gives you the opportunity to build your CV and if you have temped with respected companies you’ll find it makes your CV more impressive to prospective employers.

Opportunity to Transition to Permanent Employment

Temping gives workers the opportunity to go into an organisation and make themselves indispensable. Often, a temporary position can transition into a permanent role.

Temporary work offers the opportunity to try various new roles, enhance your CV and work flexible hours while retaining the same benefits as permanent workers – not to mention it’s an easy form of work to get into. As we’ve discussed, working as a temp with Three Q PERMS & TEMPS has a lot to offer.

If you want to learn more, read our Temp Worker FAQ’s here.

The Busy Christmas Season

Why hire temp staff during busy periods like Christmas? Well, we are all aware that hotels and hospitals alike don’t get to close their doors over the holiday season, in fact it’s one of their busiest periods. There is a higher demand for staff and in turn the need for temp staff increases. Permanent employees may want to take holidays at Christmas time. Staff are more prone to getting sick due to the colder weather. These circumstances mean they can’t work as much over the Christmas season. This can leave a company short-staffed. They end up over-working the smaller number of employees they have left. This is when temp staff become an option and are of great benefit. Experienced temp staff are essential. Rather than just filling a temp position as quick as you can, take time to research the agency you’re hiring temps from. If they are experienced and have a good work ethic, you and your team will appreciate them much more.

Time For Temps

Many different scenarios result in a company being understaffed, especially last minute. A chef-de-partie calls in sick on the morning of a banqueting event… Call for a temp chef. A catering assistant in a hospital has to leave for 2 weeks to see their family as they aren’t from Ireland… Call for a temp catering assistant. A cleaner who doesn’t live close to work can’t come in due to bad weather conditions… call for a temp cleaner. Temps provide you with last minute cover to prevent any disruption to the working day.

Temp Staff Vs Permanent Staff

While the divide between permanent and temp staff can be difficult, hiring short-term employees can also help the overall workplace mood.  If permanent employees are forced to work long hours; double shifts, weekends and nights, morale can quickly decrease. Employees can become stressed, frustrated and even burn-out. That’s why offering extra help during Christmas ensures your core team stays happy and remains productive. Smaller companies have to be able to adapt their team during busy periods, but hiring permanent staff can be time-consuming and expensive. Temp staff can provide a quick fix for unexpected events, long-term leaves, and special projects.

Three Q Temps

That’s why team Three Q pride ourselves on having skilled employees with stellar experience who excel in all tasks that are assigned to them. Clients can expect the most professional, versatile and hardworking staff who adapt to a mind-set as if they are part of your own team. Our temps staff team are very experienced in their respective fields and many of them have been with us for over 5 years. Find out more about Hiring Temps.