How to maximise your hiring process –

It’s a candidate’s market, there are an abundance of jobs open at present and not enough candidates to fill them. While we may not be able to chance the amounts of applications that come in for an open role, what we can do is maximise our hiring process.

Here are some simple steps companies can take to help with the hiring process –

·        Job specification – Ensure that the Job Title, Location, Salary and Hours are clearly displayed on your job advert. Include the duties/ responsibilities that the role involves so candidates will know what is expected of them. Make sure to add in the benefits of working with your company, these can include – pension, health insurance, employee rewards, flexible working or remote working.

·        Advertise on as many platforms as you can – There are many different platforms where a company can advertise their jobs such as Irishjobs, Indeed, Glassdoors. Make sure to utilise all platforms available to you. Advertise your vacancy through your company account on social media platforms like LinkedIn, Facebook, Twitter and Instagram. There are also many groups which you can join and post on like LinkedIn groups or Facebook groups. Candidates actively monitor these groups for jobs which may be of interest to them.

·        Application process – Make it as easy as possible for a candidate to apply for your job, simply by having an “apply now” button on the advert or an email contact to send their CV directly. Companies can often look for candidates to fill in a long application document, send their CV, cover letter, and have additional questions on top of these. Some companies even ask for a video application. Candidates get frustrated with all these steps so make sure your application process isn’t too tedious which may put candidates off applying.

·        Phone screen before interview – Candidates can look great on paper, but often times it takes chatting with a prospective employee to know if they are going to be a good match for the role or not. Phone screenings are a great way to find out more about a candidate and what they are looking for before arranging an interview.

·        Be response & have a hiring plan – One of the biggest mistakes companies make is not contacting hot candidates as soon as they apply. Some companies wait a month if not more to contact candidates. I personally had one client contact me after 3 months to arrange an interview with a candidate, the candidate by then, had been working in a new role a number of weeks and was no longer interested. Have a clear, concise recruitment plan is place. Carry out weekly interviews, have a start date in mind for the successful candidate & training plan.  

·        Interview process – An interview is a good way for a candidate to get an insight of what it will be like to work with your company. Give candidates detailed information about the role, your company, the culture, the benefits. Make sure to give a good impression and make the candidate feel comfortable. Use the interview to ask the candidate important questions that are relevant to the role. Also ask candidates if they have any questions at the end of the interview.

·        Interview Outcome – It is important to not keep a candidate waiting after they have had their interview. If you are carrying out other interviews keep the candidate in the loop, even by dropping them a simple email stating that you are interviewing other candidates but will be in touch with them in X number of days regarding outcome. If you know a candidate was not successful right after interview, inform them straight away, don’t leave them waiting for bad news. Give them feedback and insights on what to improve for future interviews.

·        Obtain references – When you are ready to offer a successful candidate the job, it is important to obtain manager/ supervisor references form recent employers before you extent offer.

·        Offer & onboarding – Once you have suitable references extend official offer. Make sure to send the candidate the offer letter, contract, and also onboarding & training documentation.

·        Ask for a Review – It is a great idea to ask applicants for feedback from applicants on how they found the application & interview process. Candidates can leave ratings on your company page on Indeed or Glassdoors. Prospective candidates can then view these reviews and will know that the application & interview process is a pleasant experience.

If you in the Healthcare or Hospitality industry and looking for assistance with your open roles, then give me a call or drop me an email and I would be happy to help.

Charissa Mulholland

Three Q Perms & Temps

01 878 3335

recruiter@3qrecruitment.ie

Hiring the right employee & benefits of using a recruitment agency:

Hiring the right employee for your company can be a challenging and lengthy process. With so many sectors struggling with staff shortages and hiring, recruitment agencies are here to help. More and more companies are partnering with recruitment agencies to source talent.

But what exactly are the benefits of working with a niche recruitment agency?

Save time – The recruitment process from start to finish is a lengthy process. You must advertise your vacancy, go through CV’s, create a short-list, contact candidates & organise interviews then comes job offer, referencing & acquiring needed documentation. A recruitment agency will do all this for you, saving you valuable time.

Accesses to more candidates – Often recruiters will have a database of candidates they can reach out to regarding your open role. They also seek out passive candidates as well as active ones, through head-hunting.

Higher quality candidates – Recruitment agencies will screen suitable applicants prior to sending CV’s, ensuring that candidates presented are a good match and have relevant skills & experience required for the role.

Specialist knowledge – Recruitment agencies will often be specialised in a certain sector. Three Q Perms & Temps specialises specifically in Nursing and healthcare recruitment and so have ain depth understanding about the market.

Company & Brand advocacy – Candidates want to know the benefits of working with an employer. Recruiters will make sure to promote the benefits and career development potential to candidates. Three Q will promote your company on our various advertising platforms & social media.

If you want to find out more about working with Three Q Perms & Temps and how we recruit for in-demand professionals in the healthcare sector, through innovative search, selection & recruitment processes and find the best candidates for your company then call me on 01 878 3335.

Charissa Mulholland

Nursing & Healthcare recruitment professional

Three Q Perms & Temps

Staff Party: Planning a Christmas Party?

Christmas is a time for celebrating with colleagues and can be a perfect opportunity to organise a Christmas staff party. However, many organisations have eliminated the traditional style staff party, which may have included all expenses paid meal and drinks, and opted for a more tailored approach to celebrating their team and the year of business that has been.  

Realising that the Christmas party can be a great way to connect with co-workers in a non-related work setting is important to boost morale throughout the year. The event can be an opportunity to positively influence the working environment and strengthen bonds between all departments. The party itself does not have to be exorbitantly expense. What is important is that colleagues celebrate together in a relaxed and friendly atmosphere. This can create an opportunity to become innovative in creating a celebratory social activity to appreciate the year that was.

There are many options to create a low-cost Christmas staff party, including:

  • –  Host a Kris Kingle party after lunch or at the end of the working day, where each employee draws a name out of a hat. Each selected name is then not shared with their colleagues until they gift the present at the event. This reduces costs for each worker and creates a sense of excitement. The amount to be spent on each present can be pre-set at a nominal cost, collectively.
  • –  Host a lucky-dip present event at the party. This involves each employee purchasing a gift and putting it into a hamper. Then each staff member selects their present from the lucky dip basket. Where there is an uneven balance of gender, people can buy a generic present such as a restaurant gift voucher or chocolate and wine hamper.
  • –  Extend the lunch time with a meal at a local restaurant, where the organisation can secure a reduced rate for a large party gathering.
  • –  Organise an in-house lunch or evening meal at the company, provided by local caterers. The food can include a buffet that will suit all preferences. This can be combined with awarding an ‘Employee of the Year’ award to the lucky recipient.
  • –  Set-up an annual Christmas Fund, where each employee contributes a small amount weekly. This can offset the expense at an already expensive time of the year, particularly for employees that have family with young children. The funds can contribute to the expense of an overnight break, which can incorporate an evening meal and activities.

Organisations can implement activities into the Christmas party to strengthen the relationships between all employees and management, through team-building events. These can include:

(1) 1.  Outdoor activities: Bowling, paint-balling, spa dates, etc.

(2) 2.  In-house activities: Charades, twister, card games, karaoke, etc.

Once the ideas have been established, putting a vote system in place, via email or a notice board, to choose the activity can empower employees in the decision making process. This may be important in getting all employees on-board to participate in the event.

Although there may be varied costs for management to organise a staff party, the result can be a happier work-place. This strategy can reinforce the work-bond for the year ahead. A happier work environment can result in increased productivity, less absenteeism and improved collaboration between all personnel.

Employee Retention Starts Before You Hire

Introduction

With Ireland approaching nearing full employment, finding talent has become increasing difficult. This is something I’ve seen across sectors, including the one I work in. Constant staff turn-over is expensive and can effect service delivery. In sectors such as health-care, insufficient staffing can have potentially dangerous consequences for both the service deliverer and the service user. This bring to the fore the importance of Employee Retention. Here are 3 ways in which you can encourage employee retention at the Interview and On boarding stage.

Advertising your Job:

Most job ads tend to be targeted towards people who are actively searching for jobs however, with the current shortage of talent, engaging passive job candidates has become a necessity. They may not use job boards because they aren’t searching for jobs so diversify where you advertise. Use social media or professional networking sites to publicise your vacancy. Our Digital Marketing Executive, Aaron Nolan suggests tailoring your ads to a passive audience. Set yourself apart from other employers by telling potential job-seekers what makes working for you different.

Retention at Interview:

Review your candidate experience. Look at things like how long it takes for a candidate to know whether they are shortlisted for an interview or how long it takes for candidates to know the outcome of the interview. Once you’ve been though your current process, think about what you’d do differently if you were to treat a potential employee as a customer. During the interview, include questions that focus on the candidate’s work motivation.  Here are examples of questions you could use:

How does your current work contribute towards your future goals? What could your current company change to keep you from moving out?

This will help you ascertain whether the candidate’s wants, needs and goals are likely to be met in your organisation in the immediate or long-term.

Engagement during the ‘Silent Period’:

I recently read an article about The Silent Period. These are times of low communication and can happen either between the interview and final decision-making process or between the acceptance of the job-offer and start date. The HR Bartender suggests including hiring managers in the on boarding process. This could include something as simple as sending the candidate a quick note updating them about what’s happening in the hiring process or a quick phone call to keep them in the loop. Opening a dialogue between the candidate and hiring manager will allow for the manager to build a relationship with the candidate before the employee starts work. Another recommendation is providing information that the candidate will find useful in their first few days at work. For example, HR Coordinator James O ’Flanagan sends out a ‘Meet the Team’ document along with other on boarding documents so candidates know who they’ll be working with.

Finally, integrate what you’ve learnt about the candidate with other HR processes such as Career Planning, Comps and Benefits, etc. Understanding that candidates are individuals with different wants, needs and aspirations and communicating how your organisation’s culture, processes and benefits align with what they’re looking for, is key.

Advantages of Hiring Through a Niche Recruitment Agency

Most firms see recruitment agencies to be an extra pair of eyes in the market place. These eyes are focused on attracting skilled candidates. As a recruitment consultant, ultimately your value proposition is the candidates you can find and present to your client. 

But there is a lot more value in utilising a recruitment agency as a part of your recruitment strategy. Here are 5 advantages companies benefit from when they work with a specialist recruitment agency: 

Knowledge of the market

The recruiters and their team will be well informed about the market in that sector. They know where to find talent and how to network with them. Recruitment consultants in a sector are also knowledgeable of salaries, career development and hiring issues in an industry. Considering the competitiveness between companies, it is hard to compete to attract the best talent. Niche recruitment agencies are specialised at attracting the best talent in the jobs market in an industry.

Extended reach

There exists two types of candidates: the passive and the selective candidate. The passive sometimes don’t respond to job advertisements. They don’t see themselves as a jobseeker and are too busy to really search for a new job. Recruiters spend time building relationships with skilled personnel in the sector. Over time the recruiter becomes well networked in the industry. Passive candidates are reachable through recruiters in a niche recruitment agency. Even if they aren’t currently seeking for a job, there’s a strong chance that some recruiter will know who they are and how to reach them.

Recruitment Agencies Give You Candidates, Not Applicants 

It is exhausting finding good candidate because most applications usually do not become a viable candidates. The recruitment agency will save the client time by managing applications and only presenting the best candidates. 

Help with Employer Brand

“Self praise is no recommendation.” Marketing your employer brand is difficult but agencies can promote the benefits & career development potential in your company to candidates. 

Filling a Vacancy Quickly

One of the main reasons that companies hire agencies is to fill a vacancy in a short time frame. Recruitment agencies have experience and effective strategies to find qualified professionals quickly. Recruitment companies have a full team dedicated to attracting talent, screening applicants and processing candidates through the interview process and ultimately to hiring with the client. 

However, companies will have their own reasons for using recruitment agencies. For many it’s the temporary staffing service. For some it may be a short-term need and for others they may offer a major route to market to access the strong talent that they would otherwise miss out on. 

We look at a few different ways employers can attract the best talent to their company in this Blog series. To read our other blogs on this topic click here: How Companies Should Recruit Talent on Social Media

Why using your employees to find great candidates is something you should be doing – Employee Referrals

ocial Media has grown massively over the last number of years and is now one of the most effective ways to advertise open roles, especially when it’s an urgent role. Candidates would much rather spend time applying for a job ad that they have seen on Social Media rather than scrolling through endless pages of job ads. Obviously LinkedIn is the most obvious platform for advertising open positions but the likes of Facebook, Twitter and even Instagram are ever growing. In this blog we will discuss the main points in how to make sure that your job ad gets found on Social Media.

Networking

Networking is key for success when advertising on social media; it is all good posting the job on the platforms but the work should not stop there. Sending an email to your colleagues asking them to share/like a job ad that you have just posted can be extremely beneficial, they may have someone in their network that you don’t who is looking for exactly what you’re advertising or they may even know somebody who they can recommend. Networking on LinkedIn is the obvious choice and it is great for this, but you can get value from all of the social media platforms. Think about which social media your target audience is likely to be using.

Hashtags

Hashtags are one of the main ways to get your job out there and seen. People tend to search for hashtags while searching for their dream jobs, hashtags like #JobFairy, #JobVacancy or #Recruiting can be some of the main ones you will see in job ads but it’s also important to hashtag the location and also the position within the actual posting for people in that area to see the advertisement.

Make the Ad Attractive

Always make your job advertisement as attractive as possible. We all know that we are more inclined to click on a post if it has a funny meme or a picture people can relate to attached to the post. This can be a time consuming thing but its been proven that social media posts will perform better if they attract an audience by using the likes of pictures, videos and memes.

Job Description is KEY

Anyone can post a job ad in the old fashioned layout with nothing but the basic requirements and duties. Make your job description attractive. Obviously you should always cover the basics such as your requirements, salary and location but make sure you include a brief background on the company and what the benefits of a candidate choosing your company will be whether that be staff events or career progression it could be the deciding factor for someone clicking that apply button. You should include details in your job description in your social media post. These details could be the reason your audience clicks on the link to see your job ad.

Using social media for hiring purposes is something you should do and something you should do right. Some of the main ways you can utilise your professional social media profiles for recruitment purposes involve networking correctly, writing a good job description and reference it in your social media caption, make the ad attractive for readers and increase visibility with appropriate hashtags!

To read more on our tips for employers, we have a recent article on the top hiring mistakes and how to avoid them.

For more tips on best practices for recruitment on social media: see this article on social media recruitment strategies.

As a Recruiter I know the importance of the Right Hire to my clients and when thinking of that I wanted to present some of the key issues facing anyone looking to hire new talent into their team or company. Finding the right person to join your team can be one of the most crucial tasks in leading an organisation and possibly one of the most difficult. This is why knowing the top hiring mistakes is important to any company and even more importantly knowing how to avoid them.

Describing your “ideal” candidate:

We are all guilty of adding a list of attributes to a job description in order to find the “ideal” candidate who just simply doesn’t exist which means it can be nearly impossible to find and attract a person who has all those skills. When recruiting, your goal should be to define what the job really is and the experience it requires in order for the candidate to succeed and use this as a scale on determining what candidates are a good fit for the role rather than searching endlessly for perfection.

Overlooking Internal Candidates:

Overlooking internal candidates is often a case with many employers while struggling to find the right candidate for a role with their company. Employers will spend many hours trailing through applications and trying to source the perfect candidates via the many platforms available and sometimes forget to look inside the front door rather than beyond it. Have you got someone who is already in your company who is looking to expand their career and is more than capable of taking on a new challenge? It’s a common mistake made by employers to overlook current employees because they may be in a different department and forget it’s easier to train someone who already has extensive knowledge about the company and is interested in progressing their career.

Maximise your interview:

Employers can be quick to judge a candidate for not preparing for an interview but what if it’s the other way around? Without a clear and concise plan for the interview questions will be predictable which will lead to vague and underwhelming answers. Interviews should always include multiple team members because sometimes extra eyes and ears may pick up subtleties that one person alone,who is focusing on the technicality of the interview may miss out on.

Experience over ability:

Often employers will choose to interview someone who has more experience rather than go with that “I got a really good feeling about that person” and believing that the more experience a candidate has the safer the hire, is often wrong. Just because someone has done something for years doesn’t mean that person may have more ability than someone with less experience. Remember, everyone has to start somewhere.

Not completing reference checks:

Failure to complete a reference check for your candidate can be a game changer a month into the job. Everyone has been at the stage where getting the role filled is urgent and overlooking the most crucial part of the application process, reference checking, can be put to the side because you would rather get the candidate started rather than wait for a previous employer to return your call but in reality it’s much better to wait for that call back than having to start the process from the beginning a couple of months later.

Remember when recruiting it’s important to take the time to find the right candidate for your company and sometimes, rushing into a hire just to fill the urgent role may become problematic down the line. The mistakes listed above with hiring can be costly. Here at Three Q we have a rigorous process to ensure the best candidates are offered to interview by clients which mitigates these problems from occurring. Three Q recruiters go on regular site visits to see our clients to find out exactly what our clients’ needs are. We are experienced in screening candidates and we always do reference checks. If you would like to work with Three Q as a recruitment partner, you can learn more about our service here or call us at 01 878 3335

For more reading on hiring mistakes to avoid here’s a great article from Forbes: Hiring Mistakes to Avoid at All Costs

One thing that we are often asked here at Three Q is how to advance your career as a staff nurse. This month we are celebrating Three Q’s 19th birthday, so you know that we have years of experience in helping Staff Nurses to advance their careers. You may love your job as a staff nurse, but sometimes you may feel like you have more potential than your current position.So without any further ado, here are our top tips on how to advance your career as a staff nurse.

Do you know where your nursing career will take you in the next five years? What about the next 10 or 20?  If you’d like to have a little more control over your career path, it pays to do a little research and see what experienced recruitment companies such as Three Q have to say about our PERM’s and TEMPS’s experiences.

Here are our top tips for advancing your own nursing career:

  1. Invest in your education.

As is true for all career paths, education is extremely important in advancing your career. With each degree in nursing or certificate in a specialised nursing program you gain, you will have more and more options for new opportunities. With more opportunities, it is more likely that one will find a position that is a perfect fit for you and your career goals. Some nurses may need to simultaneously work and go to school to take advantage of the stepladder approach to nursing education, but it will pay off in the long term career wise. There is an increasing importance of advanced degrees when it comes to progressing your nursing career, and most positions in advanced practice, leadership, teaching and research require master’s and doctoral degrees.

A more educated nurse is a safer nurse. Education requires a commitment. It is a personal journey that takes time and energy, but it also provides rewards, both professionally and personally.

  1. Build and utilise your networks.

It is important to Learn to network within your health care organization and outside it. When you meet new people, you exchange ideas and gain information about new approaches to solve common problems. Professional social networking is also becoming increasingly crucial in our society and networking and community is becoming more central to how we do business.

While networking is clearly important for career advancement, it should also be seen as a source of learning and new ideas.

  1. Establish a mentoring relationship.

This is a great tip, however it does take time to develop a mentor-mentee relationship and it cannot be forced. As a nurse, you can take some steps to become a mentee by first identifying someone whom they feel comfortable with and whom they consider a role model within the nursing industry. Asking the mentor for career advice, suggestions and guidance is a good way to initiate the relationship

  1. Always pursue professionalism.

The most important and professional things that you can do as a nurse are: be honest, maintain confidentiality about patients, offering respect for the individual, cultivating strong interpersonal skills in dealing with people, keeping a positive attitude, maintaining competency and keeping up to date in your work. It is important for nurses to present themselves as professionals both on the job and off- if you want to progress in your career, it’s important that your employers see you as a professional nurse who is suitable for more responsibility within your role. It may sound like standard advice, but also make sure to keep your social media profiles professional, as employers really do check them out.

  1. Continue personal and professional development

Developing yourself as a person will also have a positive impact on your career. You should focus on communication skills such as conflict management, active listening and clear, effective writing, as well as honing skills in problem solving.

Start to think of yourself as a leader, and cultivate your leadership skills and abilities. Begin displaying your leadership skills within your own health care setting.  As you become comfortable as a leader, look for other opportunities both within and outside your organisation, you will also find that when you are thinking like a leader, people will value your opinion and opportunities will start coming to you.

  1. Find what you like to do

Our biggest tip to all nurses, is to find what you like to do in your career and do the best job possible and seek out work environments that are positive and growth promoting. Your career isn’t going to prosper if you don’t feel passionate about what you do, so make sure that you love your area of work within the nursing industry.  

So there are our top tips on how to advance your career as a staff nurse! Keep your eye out for nursing positions that fall outside what you are doing now- Job advertisements and articles about nurses in other settings will open your thinking about career opportunities. Also remember that around 50% of nursing jobs are outside the hospital, so don’t limit yourself! If you are a newly graduated nurse who is preparing for your first job, check out our blog on the topic. You can also take a look at our job listings which we update daily.

Detox nurses are mostly commonly understood to help those who are looking for aid with dealing with their alcohol and drug abuse. However, alcohol and illegal substance abuse are not the only addictions that detox nurses treat. After all, the science is in on gambling addiction and brain activity for gambling addicts is comparable to substance addicts such as heroin and cocaine and they suffer similar withdrawal symptoms to drugs abusers too. I will be discussing how a detox nurse treats patients that suffer from gambling addiction.

Acceptance

Unlike with other addictions, compulsive gambling will not drastically affect physical appearance and physical health, so it can often go unnoticed and untreated. The addict themselves may also be reluctant to admit that they are addicted and it is the work of the detox nurse to help their patient come to the realisation that they are addicted and they need help before treatment can start. The detox nurse needs to know that their patient truly wants to help themselves work on controlling their compulsive gambling.

Changing Behaviour

The detox nurse knows that a patient acknowledging their addiction, and acknowledging that it is a problem and sincerely wanting it to change is the first step, but it is not enough. Nurses that specialise in addiction will work on helping their patients’ habitual behaviour that is not helping their pursuit to control their addiction. There will be activities and behaviours for a gambling addict that make it difficult to resist their urges. The detox nurse will help their patients recognise their behaviours that do not help their treatment.

Treatment Plan

A detox nurse develops a treatment plan that’s tailored to their patient’s needs. A treatment plan a detox nurse prescribes will be the roadmap for their patient. They have a plan that they issue to their patients and will explain to their patients each step and action involved and continually manage the patient’s progress.

Detox nurses treat all kinds of addiction in their patients. As you can imagine, they all require different approaches and treatments. This means detox nursing requires a wide range of knowledge on addiction and many ways to treat it. Gambling addiction provides its own specific problems to patients and to the nurse treating them. It is remarkable that detox nurses can treat a wide variety of patients effectively.

Clinical Nurse Managers- Two Difficulties They Face Managing in Hospitals

The Clinical Nurse Manager has a tough role – they have to manage a department’s staff to provide the best care possible to its patients. This job of managing a team of nurses comes with problems that the clinical nurse manager must overcome. I’m going to be talking about some of the areas that a CNM will have to deal with working in a hospital with a  team of nurses.

The clinical nurse manager has a reoccurring problem. That problem is understaffing. The CNM has to manage their team effectively to treat their patients which will continually prove to be a challenge. Many hospitals struggle with staffing problems and CNM’s often have to manage it by giving overtime to their nurses and sometimes  involves the unpleasant task of asking their team to work on their days off.

Dealing with Conflict

Fortunately, this problem that management in nursing deals with is not as common as it could be considering the stakes can be very high in the hospital. Conflict in the hospital staff is often dealt with by the nurse manager. The clinical nurse manager will have to become adept at dealing with conflict appropriately. There is considerable pressure on nurses which can ignite conflict or balloon it’s size making it essential that the CNM can treat conflicts in her team or with management effectively.

Here’s a helpful link to a really informative journal article on conflict management strategies for nurse managers:  https://journals.lww.com/nursingmanagement/fulltext/2012/02000/Keeping_the_peace___Conflict_management_strategies.13.aspx

You could imagine how the two mentioned challenges faced by clinical nurse managers can be interrelated. A shortage in staff causing a conflict. A conflict causing a shortage in staff. It is fortunate that conflicts among the team are rare and treated carefully and nurses are flexible in work often taking on overtime and extra days when it’s unwelcome. This certainly makes the job of the clinical nurse manager that bit easier.