Looking to improve your CV profile? A poor profile can let down a strong resume whereas a great personal statement can make your resume stand out. Your unique profile creates a brief professional introduction of who you are. HR recruiters look for insights into your character on this piece. A strong profile highlights your personal statement and is crucial if you want recruiters to notice your application, and it helps to secure a call for interview.

Tips on How to Write a Strong CV Profile

  • Develop a brief personal statement – a short paragraph, up to 150 words. Your profile is an introduction to your CV. It will need to be positioned at the top of the resume. If it is difficult at first, break it down to into sections, bringing it all together at the end
  • Include your strengths as a professional – soft and hard skills, personal traits relevant to the job, professional skills, relevant key accomplishments including academic and career goals
  • Include powerful adjectives in the content such as ‘dynamic’, ‘diligent’ and ‘motivated’. For example, ‘proficient in MS Office’ or ‘delivered high quality customer service’
  • Use third person – refrain from using too many ‘I’s’ in this section. For example, ‘motivated, reliable, adaptable and responsible professional’
  • Proofread the content – edit thoroughly for any changes. It’s surprising; no matter how many times we read the content there can be one word that has escaped the check! Do a double check and ask a friend to read it

“Sometimes your USP becomes your weak point” – Aditya Trivedi. The profile on your resume is an opportunity to present your unique selling point and a catchy elevator pitch. Ask; ‘Is the profile strong enough to represent me as a potential candidate to land the interview, and secure the job?’ Remember try not to undersell yourself here and be honest. Family and friends will offer great insight and advice here and can help with the finishing touches.

Thinking of resigning from your job but don’t know where to start on your resignation letter? It is better to leave on a good note to maintain good relationships with your soon to be ex-employer, even if your reasons for leaving were due personal reasons or included dissatisfaction on the job.

The final draft of the resignation letter should be two to three paragraphs, and not longer than one page. Re-read your contract terms and conditions. There is usually a section in the contract highlighting what is required when resigning from your job.   

Tips for Writing a Resignation Letter

  • Include the company name and address
  • Include the date of your resignation
  • Subject line – include the statement of resignation here
  • Include your intention to resign in the opening paragraph  
  • Provide two weeks’ notice, depending on your contract terms and conditions
  • State your last day of employment. Ideally this is two weeks’ notice in advance from the date of your resignation letter
  • As an offer of goodwill and support to the organisation, request a meeting with HR or management before your last day of work to offer a full handover and to train your replacement, and to close up matters in relation in relation to termination of employment with human resources
  • Express appreciation for your time with the organisation
  • Include your signature and job title

It is best to hand in your notice of resignation in person, providing a hard copy of your resignation letter. However this is not always possible. In this case, forwarding your resignation letter via email is acceptable for most employers.

“Don’t be afraid to start over. It’s a chance to build something better this time” – Y. Tiwari. After you’ve met with management or human resources it’s time to start the next chapter of your life – enjoy the new journey!

Attention all #ThreeQTemps! We are once again running a referral competition, and giving our temps the chance to win a €40 One4All gift card.

If you know someone that is looking for work as a Catering Assistant, Kitchen Porter, or Chef, then why not get them to send their CV to candidate@3qrecruitment.ie ?

If you refer a friend to join Three Q and they successfully start working with Three Q, you will be entered into a draw to win a One4All voucher.

All you have to do is give them the email address above, and get them to include your name on their email!

Please read below the terms and conditions of this competition:

All applicants must apply between 22/05/2023 and 05/06/2023

Your referral must include your name on their application

Your referral must complete all mandatory training and compliance documents

Your referral must start working with Three Q.

So what are you waiting for? Get your friends to email their CV now to be in with a chance to win!

Looking for a change in your life? Looking for some inspiration? Thinking about a career change? While certainty is something we all naturally crave for in life, it can keep us stuck in a rut and prevent us from growing.

There are many ways we incorporate can change into our lives. Some are complex or may take time. What if there was a simpler way to approach this process of transformation? Looking at the end goal; what is the one word or thing that could be the defining ‘light-bulb-moment’ that can lead you to want to change – the destiny changer?

Begin the Process to Unlocking Your Transformation

  1. Find a quiet space with a journal to jot some notes and ideas
  2. Ask; “What is the one word or thing that means success to me?” This is that word that will be your driving motivator, one that is simple to remember and helps to keep you on track
  3. Begin to open your heart and mind to the answer – wait, and jot down everything that comes to mind
  4. Allow distracting thoughts to pass when they crop up. Remember it takes time when you first start the process of exploring
  5. Explore again and repeat the question. Words are powerful – keep jotting down any words that come to mind. They can be radical or simple
  6. Finish the process after twenty minutes. This is enough time to percolate the initial brainstorming session of this new process
  7. Return to this journey of exploration and change another day, and jot down additional words that surface
  8. Following a few meditations, common words will crop up many times. They will provide a clue to the one-true-word that will help you to focus on the one word to help shift your direction in life. Examples include love, money, or adventure. You will know the one-word, and if it feels right for you, it will truly resonate with your gut, heart, or intuition

Transformation takes work – a lot of exploration and effort, some guidance and support from family and friends, and action. It will all be worth it in the end, as you begin to see positive changes on your journey to success.

It will require a lot of faith, belief in yourself, and a little hope too – embrace change and feel empowered. “Old ways won’t open new doors” – be open to new opportunities where the benefits can be major and transform your personal and professional life. Incorporate feelings into your one-word. These will be your driving force to help you change and lead you to a destiny of success. Changing your focus can open new doors and change your destiny to live a better life!

Have you ever walked into a business and just felt an atmosphere of genuine welcome and great connection with the staff? It is an experience that will leave you with a feeling of wanting to come back again, really soon. Change your thought to the opposite side of the coin; can you remember experiencing poor customer service, where you wanted to walk right out the door as soon as you walked in?

“Customer service is the new marketing, it’s what differentiates one business from another” – Jay Baer. Meeting front line workers can make or break customer service experiences. Whilst you expect to have a positive experience in a luxury hotel, quality customer service can be brought into any business.

Tips to Create the Quality Customer Service

  1. Consider the ambience, flow, and experience from the view of the customer

Does it work from a practical point of view? User interfaces provide clear labels and messaging and provide comfort to the customer. Implement touch-point maps for larger buildings to guide your customers to their destination. This can help to avoid frustrations, delays for appointments and support them on their journey as they use the service. Implement colourful advisory boards in the lobby area. Notices can include special offers, pricing list and promote other businesses in the local area. A copy of the company’s mission statement can be included here too, showing the customer your commitment to them for their business.

  • Listen to the customer

Where possible meet their needs before they know what they need. Train staff to provide a service that goes beyond meeting customer expectations. The rewards will be great for both parties – boosting customer retention and referral, and the bottom line. Host frequent measurement meetings to evaluate performance and feedback and continue to improve the service.

  • Remember small gestures can really make a big difference
  • Emotions play an important part of the user’s experience

Greet customers with a friendly smile. Provide them with your full attention when they enter the building

  • Respond promptly to customer feedback

Customers that have a poor experience will typically walk out and tell their family and friends of their experience. At this point the opportunity to resolve the situation is lost. Ensure to ask before they leave for their feedback – asking if they are happy with the service or if they can provide recommendations for improvement

  • Employ a mystery shopper

Mystery shoppers engage with your brand on all levels, taking notes on all experiences. Their discerning eye will be more critical than your average customer. The mystery shopper’s feedback can provide you with opportunities for improvement, and suggest processes that can be replaced with another idea or eliminated

  • Research your customer to understand their real needs

Customer feedback can be acquired at many stages of the customer’s journey – at the point of sale or by asking them to complete a customer feedback form or to take part in a simple survey.

  • Offer reward systems to loyal customers

They will value your token of gratitude and appreciate your goodwill gesture.

Delivery of exceptional, rich user experiences in customer service provides dynamic and interactive processes which create a more credible service. There is added value to the customer in a meaningful way, which will prompt them to promote your service. Similar to front-line staff, customers are powerful advocates for any business – referring new service users, based on their experience. This can save a company time and money, particularly on marketing costs.

Are you working with a recruitment agency or considering it as an option as part of your next career move? To get the best possible service, it is important to create a great rapport with recruitment staff. They have specialist knowledge in this area and offer great support on each interaction.

Recruitment agency staff can really assist you to get off to a strong start on your next job and advance your career as a contractor. There are a couple of ways that can boost your relationship with staff members which will speed up and benefit the process. 

Tips to Benefit Relationships with Agency Recruiters

  • Develop a positive relationship

Be honest; let them know your needs on hours and location, if you’re flexible and provide any other important details on your ideal job. It’s ok to decline suggestions and offers. Maintain regular contact with them and advice any updates. This will provide agency recruiters with a better understanding of your needs, and they will be able to find you a suitable role, as they will have all the information to hand. As the relationship develops, the recruiters can provide additional feedback to potential employers on your application, based on their records.

  • Know the job market and your expectations

The supply-and-demand for jobs in the market can change. Recruitment agencies possess vast knowledge of the labour market. If you are looking for a new job, thinking of starting work as a contractor or looking to change your role within the sector, it will be useful to know any changes to jobs in your sector – the effect on rates of pay or changes on training requirements. Recruiters are up to date on this information and will be able to suggest recommendations to advance future applications and may be able to negotiate your salary

  • Find a recruitment agency you are happy to work with

While there are many recruitment agencies, it is important that you feel confident when working with your chosen recruiter. Part of their role is to support you in finding a new job, up-skilling or updating your resume. Agency recruiters are available to fully support your career path – when your contract will be renewed, to answer questions on a new organisation or to chat with if you are experiencing a difficult environment in your current job, resourced by them.  

The role of your recruitment agency is to secure you with employment in a short timeframe, build your skills and improve the experience on your resume. This can save you a lot of time and money. Frequent check-ins with your recruiter will really help you on the road to your next assignment. They will update their system as new information is shared and will be in a better position to support you all the way – preparing your for a new job, securing a job and supporting you while you are working in your new role. 

Call us today, on 01 8783335 or email sales@3qrecruitment.ie – to chat with a member of our friendly team, to explore your options and receive valuable advice.

Do you find the work tasks are getting bigger? Is time management becoming an issue? Most often time management is poor when there is no plan, or goals are not clear. With no plan in place, procrastination can set in and lead to frustration at the end of a busy week. Long-term, the effects will most likely cause stress, anxiety or at worst suffering symptoms of burnout.

Most workers have a limit on their time to complete tasks. This may be higher some weeks due to impending deadlines, extra workload pressure, training new staff or returning back to work after a bank holiday weekend. Common downfalls in time management include allocating too little time to high priority tasks, poor delegation skills or allowing distractions take over limited time. Although it takes time to set this new plan in place, it will be time well spent in the long run!

15 Tips for Successful Time Management at Work

  1. Complete a time audit to understand how you are currently spending your time at work
  2. Develop a weekly schedule planner
  3. Prioritise tasks – schedule high priority tasks at the start of the day
  4. Assign realistic time limits for each task
  5. Group similar tasks together
  6. Prioritise the most difficult task at the start of the day
  7. Learn to say no, when needed
  8. Be aware of distractions and hold boundaries
  9. Build in buffer times to allow for extra time on larger tasks or for work meetings
  10. Use the 4 D’s – Do, Defer, Delegate and Delete when scheduling your weekly tasks
  11. Be flexible – although it is ideal to stay focused, allow for inevitable delays
  12. Set SMART goals, particularly for larger tasks
  13. Colour code the schedule if you enjoy working with bright colours
  14. Choose a smart schedule layout – one that you can easily read and enjoy working with
  15. Up-skill with a refresher course to improve decision making or organisational skills

“The bad news is time flies. The good news is you’re the pilot” – Michael Altshuler. Managing limited time at work will help you to stay focused and work more effectively. The benefits can change your work-life for the better! You will find that you get a lot more done in less time, reduce stress levels and the new schedule will boost your confidence and organisational skills.

Have you considered registering with a nursing employment agency? There are a range of options for nurse’s jobs in Ireland – part-time or full-time. Signing up with a nursing agency offers many benefits to help you with your career decision. They provide opportunities to acquire roles in organisations in Ireland including private nursing homes.

Our nursing recruitment agency works closely with many healthcare providers and regularly put forward a list of suitable nursing candidates for roles within the organisation. These are generally permanent positions.

12 Benefits of Joining a Nursing Agency in Ireland

  1. Flexibility of work shifts including a choice of hours of work
  2. One-to-one consultation with friendly staff who offer support and advice throughout the process
  3. Opportunity to increase earnings, or reduce hours – when needed, and work weekends or night shifts to avail of higher rate pay
  4. Reduces stress in your search for a job
  5. Open to retired nurses as an option to source additional income
  6. If weekend time is precious with family, requesting weekdays only is an option
  7. Opportunity to avail of openings in diverse healthcare settings, and grow your skills and experience
  8. Nursing agencies pay a higher hourly rate of pay and payment is prompt
  9. Nurses with permanent positions can register with a nursing agency to avail of extra hours to boost income
  10. Option to choose place of work, or another position if the position does not work out
  11. Opportunity to explore up-skilling needs
  12. Opportunity to expand existing network circles

“Let us never consider ourselves finished, nurses. We must be learning all of our lives” – Florence Nightingale. Nursing recruitment agencies are a great option to secure regular work that offers flexibility, offers higher pay and opportunity to explore up-skilling needs, and improves work-life balance. Thinking about signing up with a Nursing Agency? Call us today, on 01 8783335 or email recruiter@3qrecruitment.ie – to chat with a member of our friendly team, to explore your options and receive valuable advice.

Knowing whether you’re satisfied in your job, if it’s the right one for you, is a measure of your contentedness in the various aspects of the job. This can include the work itself, relationships with colleagues, whether you are advancing in your work, or get along with the management process. There are a lot of aspects of self to consider, as well as the workplace and your personal life. These can include cognitive, behavioural, emotional and other characteristics.

Ultimately job satisfaction has more to do with you, your perceptions and biases, and outlook on life. We have the power within to alter these various aspects of self – positively or negatively. We can believe for the best or the worst. It’s important to remember that the job doesn’t change the essence of self or our values, and who we truly are.   

Personal job satisfaction is a sense of achievement in work related tasks, personal goal achievement and continued growth in our career journey, which have the power to motivate us as an individual. It also goes far beyond daily work routines, spilling out into our personal lives. Life becomes more fulfilling and expands the joy that we share with family and friends. The sense of purpose, receiving recognition and feeling valued, and reaching personal goals provides us with a greater sense of contentment and belonging.

Reaching satisfaction in the job often involves personal reflective work in frequent work reviews and continued self-development. The support of professionals also helps to increase satisfaction and enjoying the rewards of our labour. Ideally, jobs should be enjoyable while doing daily tasks and provide many rewards. If you find that you are in a job that you’re not enjoying, supports such as counsellors, career guidance counsellors, life coaches and recruitment agencies are well worth considering, and investing in. These are powerful resources that offer invaluable advice and insights.

Having an active personal life, healthy eating, frequent exercise, enjoying varied hobbies, nurturing personal relationships and creating time for restful days are important steps which contribute to our sense of personal wellbeing in our job. “True motivation comes from achievement, personal development, job satisfaction, and recognition” – Frederick Herzberg.

Be empowered, become the creative innovator of your life today, and increase personal satisfaction in your job. Call us today, on 01 8783335 or email operations@3qrecruitment.ie if you would like to chat with a member of our vibrant team, to explore your options and new opportunities.

How to maximise your hiring process –

It’s a candidate’s market, there are an abundance of jobs open at present and not enough candidates to fill them. While we may not be able to chance the amounts of applications that come in for an open role, what we can do is maximise our hiring process.

Here are some simple steps companies can take to help with the hiring process –

·        Job specification – Ensure that the Job Title, Location, Salary and Hours are clearly displayed on your job advert. Include the duties/ responsibilities that the role involves so candidates will know what is expected of them. Make sure to add in the benefits of working with your company, these can include – pension, health insurance, employee rewards, flexible working or remote working.

·        Advertise on as many platforms as you can – There are many different platforms where a company can advertise their jobs such as Irishjobs, Indeed, Glassdoors. Make sure to utilise all platforms available to you. Advertise your vacancy through your company account on social media platforms like LinkedIn, Facebook, Twitter and Instagram. There are also many groups which you can join and post on like LinkedIn groups or Facebook groups. Candidates actively monitor these groups for jobs which may be of interest to them.

·        Application process – Make it as easy as possible for a candidate to apply for your job, simply by having an “apply now” button on the advert or an email contact to send their CV directly. Companies can often look for candidates to fill in a long application document, send their CV, cover letter, and have additional questions on top of these. Some companies even ask for a video application. Candidates get frustrated with all these steps so make sure your application process isn’t too tedious which may put candidates off applying.

·        Phone screen before interview – Candidates can look great on paper, but often times it takes chatting with a prospective employee to know if they are going to be a good match for the role or not. Phone screenings are a great way to find out more about a candidate and what they are looking for before arranging an interview.

·        Be response & have a hiring plan – One of the biggest mistakes companies make is not contacting hot candidates as soon as they apply. Some companies wait a month if not more to contact candidates. I personally had one client contact me after 3 months to arrange an interview with a candidate, the candidate by then, had been working in a new role a number of weeks and was no longer interested. Have a clear, concise recruitment plan is place. Carry out weekly interviews, have a start date in mind for the successful candidate & training plan.  

·        Interview process – An interview is a good way for a candidate to get an insight of what it will be like to work with your company. Give candidates detailed information about the role, your company, the culture, the benefits. Make sure to give a good impression and make the candidate feel comfortable. Use the interview to ask the candidate important questions that are relevant to the role. Also ask candidates if they have any questions at the end of the interview.

·        Interview Outcome – It is important to not keep a candidate waiting after they have had their interview. If you are carrying out other interviews keep the candidate in the loop, even by dropping them a simple email stating that you are interviewing other candidates but will be in touch with them in X number of days regarding outcome. If you know a candidate was not successful right after interview, inform them straight away, don’t leave them waiting for bad news. Give them feedback and insights on what to improve for future interviews.

·        Obtain references – When you are ready to offer a successful candidate the job, it is important to obtain manager/ supervisor references form recent employers before you extent offer.

·        Offer & onboarding – Once you have suitable references extend official offer. Make sure to send the candidate the offer letter, contract, and also onboarding & training documentation.

·        Ask for a Review – It is a great idea to ask applicants for feedback from applicants on how they found the application & interview process. Candidates can leave ratings on your company page on Indeed or Glassdoors. Prospective candidates can then view these reviews and will know that the application & interview process is a pleasant experience.

If you in the Healthcare or Hospitality industry and looking for assistance with your open roles, then give me a call or drop me an email and I would be happy to help.

Charissa Mulholland

Three Q Perms & Temps

01 878 3335

recruiter@3qrecruitment.ie