Retention and Recognition
Across hospitals, healthcare facilities, Section 38 and Section 39 organisations, not for profit groups and community services, one thing is clear: the quality of staffing shapes the quality of care. In environments where every shift influences patient wellbeing and service delivery, reliable and consistent staffing is essential. High turnover or unreliable cover places pressure on teams and affects the experience of both patients and service users.
At 3Q Recruitment, our approach is different.
Our belief is simple. We do not just fill jobs. We build teams and grow careers.
This principle sits at the heart of our People First strategy. It guides how we recruit, support and recognise the people who represent us every day. When individuals feel respected and supported, everything improves. Reliability improves. Engagement improves. Performance improves. Long term retention improves.
People First | Building Teams Not Just Filling Shifts
Healthcare, catering and social care services require more than availability. They require consistency. A temporary staff member who understands the site, the team and the pace of the service brings long term value. Familiarity turns a short term placement into an essential part of the organisation.
Our People First approach goes beyond the standard agency model.
From day one, every person who joins 3Q Recruitment is supported through:
• Structured induction
• Role specific and service aligned training
• Regular communication and welfare check ins
• On site presence and support from our office team
• Wellbeing initiatives and pastoral care
• Recognition and pathways for development
These supports ensure our staff arrive confident, prepared and respected, whether they are working in a hospital kitchen, a social care setting, a disability service or a community organisation.
When people feel valued, they stay longer.
When they stay longer, they perform better.
When they perform better, the entire service benefits.
This is the foundation of our People First philosophy.
Recognition and Retention | A Two Tier Programme That Strengthens Services
Recognition is one of the strongest drivers of pride, engagement and long term retention. In staffing it is often overlooked, but at 3Q Recruitment, recognition is a core part of our People First strategy and a key reason our teams remain committed, reliable and motivated across Ireland.
To celebrate the people who strengthen services every day, we operate a two tier recognition programme that acknowledges excellence consistently and meaningfully.
Employee Recognition Award of the Month
Each month we highlight individuals who consistently deliver exceptional service across hospitals, healthcare facilities, social care settings, disability services and community organisations. These are the people who show up, step up and make a tangible difference. Monthly recognition builds confidence, strengthens performance and reinforces how much each person contributes to the services we support.
Annual Employee Recognition Awards
Our annual celebration brings clients, staff and our internal team together to honour those who exemplify dedication, reliability and excellence. The celebration includes:
• Recognition of all monthly award winners
• Special honours for service impact
• Our flagship Employee of the Year Award
This event is not just a ceremony. It is a meaningful celebration of the people who uphold the standards that healthcare, catering and community services rely on.
Why Recognition Matters | The Impact on Teams and Services
At 3Q Recruitment, We Put People First.
This means recognising the individuals whose work strengthens hospitals, healthcare facilities and community organisations every day.
Recognition creates pride. Pride strengthens performance. Performance strengthens retention.
This cycle ultimately strengthens every service we support.
For employers this means:
• Reduced turnover
• Consistent staffing
• Better continuity of care and service
• Higher engagement and reliability
For workers this means:
• Feeling valued and supported
• Opportunities for development
• Confidence in their role
• Long term job satisfaction
In an industry where many agencies focus only on filling shifts, 3Q Recruitment focuses on recognising people. Valued people stay, grow and deliver excellence.
Evidence of Impact | What Clients and KPIs Show
We demonstrate our People First approach through measurable outcomes and client experiences across healthcare and catering services.
Client Testimonial
“I never had a problem with this service. Costina and the rest of the staff do their utmost to help out and secure the bookings you need whether it is a week’s notice or an emergency. They always try their best to make sure a porter or chef is available. Looking forward to 2026 for another year with this agency.”
Karl, Healthcare Client
Service KPIs That Show Our Performance
• 25 Years Experience in healthcare, catering and community staffing
• 5 Million plus Temporary Employee Placement Hours delivered across Ireland
• 200 plus Staff on Active Staffing Panels
• 98 percent Placement Fulfilment Rate
• Consistent Emergency and Short Notice Cover for hospitals and community services
These results demonstrate not just service delivery but sustained reliability, continuity and trust.
This is the direct outcome of a People First approach.
Retention Strengthens Healthcare and Community Services
Retention is more than a metric. It directly influences care quality, service continuity and operational stability.
• Reliable staffing panels ensure smooth service delivery
• Returning staff understand culture, expectations and workflow
• Recognised staff show higher engagement and performance
• Managers spend less time retraining and more time leading
This creates a positive cycle:
Support leads to retention
Retention leads to stability
Stability leads to stronger services
A People First approach is essential to delivering excellence.
A Partner in Strengthening Essential Services Across Ireland
We partner with hospitals, healthcare facilities, Section 38 and 39 organisations, community programmes and catering services across Ireland. By understanding staffing patterns and service pressures, we build tailored staffing panels that provide support where it is needed most.
Our goal is simple. We provide people who not only fill a shift but strengthen a service.
Trust is earned through consistency, communication and quality. These outcomes come from valuing and recognising the people who represent us.
Strengthening Healthcare and Community Services Together
Across Ireland our commitment is clear.
We Put People First.
We recognise excellence.
We develop talent.
We provide dependable, motivated staff who care about the work they do.
At 3Q Recruitment, recognition and retention are the driving force behind our ability to support clients with the highest standard of people every time.
We do not just fill jobs. We build teams and grow careers.
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