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Temps FAQS

Below, you'll find a curated list of the questions we most often receive from both prospective applicants and our newly onboarded Temps regarding our temporary positions.

Where will I be working?

Details of where you will be working, your hours and duration of your assignment will be given to you by your Temp Consultant. Additional information on directions may also be texted to you. Please respect all standards, guidelines and rules of the client companies in which you are working, including maintaining confidentiality at all times.

How will I get paid?

Your dedication to excellence doesn’t go unnoticed, and ensuring you’re compensated promptly is our priority. Each week, you’ll receive your payment through a direct bank transfer for the hours you’ve meticulously logged. To streamline this process, we kindly request you to submit your timesheets via WhatsApp or email to our office.

Here’s how it works –
Once you’ve accurately submitted your timesheets, expect the fruits of your hard work to reflect in your bank account by Friday of the same week. It’s crucial that your timesheets arrive at the Payroll department no later than Monday at 12 noon to secure your payment for that week.

What happens if you miss the deadline?
We understand life can get busy, but timesheets submitted after the Monday 12 noon cut-off will be processed the following week. This protocol ensures fairness and efficiency in handling all our valued team members’ earnings.
At 3Q Recruitment, we are not just about adhering to professional standards but also about fostering trust and respect within our community. We’re here to support you through every step of your employment, starting with making sure you receive your deserved payment on time.

What do I do with my timesheets?

We offer several convenient methods for submitting your timesheet, ensuring your experience is as seamless and efficient as possible. Feel free to drop off your timesheet directly to our office, utilize WhatsApp to send it to 0868510638, or alternatively, scan and email it to us at

Our commitment to professionalism, transparency, and adaptability is reflected in our dedication to providing you with multiple submission options to best suit your needs.

I have a wage query, what do I do?

Payroll queries can be emailed to and you will receive a reply or call back during Payroll’s working hours – Monday to Wednesday. If there’s an error in your payslip, we will rectify it within one working week.

I need to book holiday leave, who do I tell?

To book time off for holidays you must request a holiday booking form from your Temp Consultant or download it here. All holidays requested must be authorized by your consultant. They are not guaranteed so please do not make any plans before they are confirmed.

I have a problem with my work location or hours. Who do I talk to?

Should you encounter any questions, issues, or concerns during your assignment, we invite you to reach out to our dedicated Temp Team.

At 3Q Recruitment, we are deeply committed to providing exceptional support to our Temporary workers—this commitment serves as the foundation of our success. With a history of temporary staff choosing to work with us for over a decade, and numerous referrals from friends and family to our Temp panels, our dedication to building lasting relationships based on trust and mutual respect is evident. We are here to assist you in every possible way, underlining our promise of professional excellence and unwavering support.

I don’t want to be a temporary worker anymore, I would like to get a permanent role. Can you help me?

If you are interested in moving to a permanent position, contact your Temp Consultant, they will be more than happy to advise you and can refer you to one our of recruiters.

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